Shipping & Returns

RETURN POLICY

If item is faulty return for a full refund or replacement.

Items reurnrned need to be in original, unused condition, including all packaging, warranties and accessories, may be returned for exchange, credit or refund to Boatbits, upon our verification of purchase. Returned items must be received by us within 30 days of the Order Shipment date.  All returns should be accompanied by a copy of the original invoice for the item

If the original packaging is missing or damaged, a re-stocking fee will be deducted from your refund (usually 15% of the item value). If accessories are missing or damaged, accessory replacement fees will be deducted from your refund.

After 30 days from Order Shipment date, we cannot process returns, exchanges, refunds or replacements.

Original shipping and handling fees are not refundable, unless the return is due to our error.

If the item was returned due to a mistake by Boatbits, or if an item is deemed faulty, we will gladly reimburse the return shipping fees up to:

  • Orders shipped within Australia: a maximum of AUD$50.00
  • We process and send orders on receipt.
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